DRAFT / LEGAL REVIEW REQUIRED

Terms of Use

Draft for legal review—not finalized terms or a live commercial service agreement. No effective date has been set. Review and approval are required before publication or reliance.

01 / Acceptance of Terms and Website Purpose

Welcome to RxAutomate.

The website https://rxautomate.ca is operated by 10222139 MANITOBA INC., a corporation incorporated in Manitoba, Canada, operating under the RxAutomate brand ("RxAutomate," "Company," "we," "us," or "our").

By accessing or using this website, you agree to these Terms of Use and applicable laws. If you do not agree, please discontinue using the website.

RxAutomate is developing artificial intelligence solutions designed to assist pharmacies with routine communications and administrative workflows.

Our website provides information about proposed and pilot-stage capabilities, including AI-powered telephone reception, prescription refill request intake, after-hours assistance, AI chat, staff call routing, and planned administrative dashboards.

These descriptions are intended for general business and technology evaluation and do not guarantee commercial availability, specific functionality, implementation timelines, or performance outcomes.

Any future commercial software services will be governed by separate written agreements.

02 / No Medical or Pharmaceutical Advice

Purpose of RxAutomate Services

RxAutomate, operated by 10222139 MANITOBA INC., develops artificial intelligence solutions intended to assist pharmacies with routine communications, administrative inquiries, and supported prescription refill request intake.

Information provided through the RxAutomate website, including product descriptions, demonstrations, and illustrative AI conversations, is intended solely for general business and technology information.

No Medical or Pharmaceutical Advice

The RxAutomate website does not provide medical advice, pharmaceutical advice, diagnoses, treatment recommendations, prescriptions, or clinical consultations.

RxAutomate's AI technology is designed to support administrative workflows and does not replace the professional judgment, responsibilities, or regulatory obligations of licensed pharmacists, physicians, or other qualified healthcare professionals.

Pharmacist Oversight and Clinical Responsibility

Licensed pharmacy professionals remain responsible for all clinical and dispensing decisions, including:

  • Reviewing prescription refill requests.

  • Assessing prescription validity and authorization.

  • Evaluating medication-related concerns.

  • Providing professional pharmaceutical advice.

  • Preparing, verifying, and dispensing medications.

  • Complying with applicable pharmacy legislation and professional standards.

Submission or collection of a refill request does not constitute prescription approval, autho

03 / Business inquiries and Demonstration Requests

Business Inquiries

The RxAutomate website allows pharmacy owners, authorized business representatives, and other professionals to request information about our products and services, arrange demonstrations, and express interest in potential business opportunities.

Our contact forms are intended exclusively for legitimate business communications and product inquiries.

Information Submitted

By submitting an inquiry, you confirm that the information provided is accurate to the best of your knowledge and that you are authorized to provide it.

Our business inquiry forms may collect:

  • Full name

  • Pharmacy or business name

  • Business email address

  • Business telephone number

  • Province or territory

  • Details about your inquiry

  • Consent or acknowledgment associated with the submission

Visitors must not submit patient names, prescription details, medication information, medical histories, health card numbers, or other sensitive personal health information through these forms.

Use of Business Contact Information

RxAutomate, operated by 10222139 MANITOBA INC., may use the business contact information provided to:

  • Respond to inquiries and provide requested information.

  • Arrange product demonstrations and introductory meetings.

  • Discuss proposed services and potential pilot participation.

  • Follow up on communications directly related to the original inquiry.

  • Maintain appropriate business records in accordance with our Privacy Policy.

Personal information will be handled in accordance with our Privacy Policy and applicable Canadian privacy legislation.

Consent and Marketing Communications

Submitting a demonstration request does not automatically constitute consent to receive unrelated marketing newsletters or promotional communications.

Where required, RxAutomate will obtain appropriate consent and comply with Canada's Anti-Spam Legislation (CASL), including applicable identification and unsubscribe requirements.

No Commercial Commitment

Submitting a business inquiry or requesting a demonstration does not establish a software subscription, customer relationship, service agreement, or obligation for RxAutomate to provide services.

Product demonstrations, pilot participation, and commercial arrangements remain subject to availability, evaluation, and any applicable written agreements.

Communications and Response

RxAutomate aims to respond to legitimate business inquiries within a reasonable period. However, we do not guarantee a specific response time.

For business inquiries or demonstration requests, please contact:

10222139 MANITOBA INC.
Operating as RxAutomate
105-115 Sage Creek Blvd
Winnipeg, Manitoba R3X 0R6
Canada

Email: info@rxautomate.ca
Website: https://rxautomate.ca

04 / Demonstrations and planned capabilities

Product Development and Pilot Status

RxAutomate, operated by 10222139 MANITOBA INC., is developing artificial intelligence solutions designed to support pharmacy communications and administrative workflows.

RxAutomate is currently in pilot development and evaluation. Certain features may be undergoing testing, refinement, or validation and may not be available for commercial deployment.

The availability, functionality, and scope of services may change as development progresses.

Product Demonstrations

RxAutomate may provide demonstrations, presentations, or illustrative examples to help prospective customers understand its technology and proposed capabilities.

Demonstrations may include simulated telephone conversations, AI-assisted prescription refill intake, after-hours assistance, website chat, and pharmacy workflow illustrations.

Demonstrations may use fictional scenarios and synthetic information. They do not necessarily represent live production environments, actual customer interactions, or verified operational performance.

Current and Planned Capabilities

RxAutomate's technology roadmap may include:

  • AI-powered pharmacy telephone reception.

  • Structured prescription refill request intake.

  • Automated responses to routine pharmacy inquiries.

  • After-hours customer assistance.

  • AI-powered website chat.

  • Call routing to available pharmacy personnel.

  • Administrative dashboards and workflow management.

  • Potential integrations with pharmacy management systems and other authorized business platforms.

Some capabilities are under development, in pilot testing, or planned for future releases.

Descriptions of proposed features do not constitute a guarantee that those features will be developed, released, or made commercially available.

Human Oversight and Pharmacy Responsibility

RxAutomate is intended to assist with supported administrative and communication workflows, not independently perform regulated pharmacy activities.

Qualified pharmacy professionals remain responsible for prescription review, clinical assessments, medication-related advice, authorization, preparation, verification, and dispensing.

An AI-assisted refill request submission does not constitute prescription approval or confirmation that medication is ready for collection.

No Guarantee of Performance or Availability

RxAutomate does not guarantee specific improvements in pharmacy efficiency, call-handling performance, customer satisfaction, cost savings, or other business outcomes.

Any future service availability, performance commitments, implementation requirements, or service-level guarantees will be governed by separate written agreements where applicable.

Pilot Participation and Commercial Deployment

Participation in any RxAutomate pilot program is subject to evaluation, eligibility, operational readiness, and any required agreements.

Future commercial deployment may require technical assessments, privacy and security reviews, regulatory considerations, implementation planning, and separate contractual arrangements.

Submitting a demonstration request or participating in a product discussion does not guarantee pilot acceptance, commercial availability, or a particular implementation timeline.

Changes to Product Features

RxAutomate may modify, improve, postpone, restrict, or discontinue proposed features as its technology and business operations evolve.

Information presented on the website is subject to change and should not be interpreted as a binding product specification or commitment to deliver particular functionality.

05 / Responsible website use

Acceptable Use

Visitors may access and use the RxAutomate website for lawful purposes, including learning about our technology, reviewing proposed services, requesting product demonstrations, and communicating with our business team.

By using the website, visitors agree to comply with applicable laws, these Terms of Use, and reasonable website security requirements.

Prohibited Activities

Visitors must not:

  • Use the website for unlawful, fraudulent, misleading, or malicious purposes.

  • Attempt to gain unauthorized access to the website, administrative accounts, servers, databases, or connected systems.

  • Interfere with or disrupt website functionality, security, availability, or performance.

  • Introduce viruses, malware, harmful code, or other malicious technologies.

  • Submit spam, fraudulent inquiries, or intentionally false business information.

  • Impersonate another individual, pharmacy, business, or organization.

  • Attempt to bypass authentication, access restrictions, or other security measures.

  • Collect or extract website information through unauthorized automated means.

  • Copy, distribute, or commercially exploit protected website content without appropriate authorization, except as permitted by law.

  • Submit confidential patient information, prescription records, medical histories, or other sensitive personal health information through public website forms.

Protection of Website Systems

RxAutomate, operated by 10222139 MANITOBA INC., may use reasonable technical and administrative measures to protect the website, its users, and associated systems against unauthorized access, misuse, and security threats.

We may investigate suspected violations of these Terms and take appropriate action, including restricting access, addressing security incidents, or contacting relevant authorities where legally appropriate.

Intellectual Property and Website Content

Unless otherwise indicated, original website content, designs, graphics, branding, written materials, and other protected elements are owned by 10222139 MANITOBA INC., licensed to it, or used with appropriate authorization.

Visitors may view website materials for personal or internal business evaluation.

No ownership rights or intellectual property licences are granted except as expressly stated or permitted by applicable law.

The RxAutomate name and related branding may be protected by applicable intellectual property laws. Nothing in these Terms represents that the RxAutomate name is a registered trademark.

Third-party trademarks and materials remain the property of their respective owners.

Third-Party Websites and Services

The RxAutomate website may contain links to third-party websites, technology platforms, or external resources.

These services operate independently and may be governed by their own terms, privacy policies, and security practices.

RxAutomate does not control third-party websites and is not responsible for their independent content, availability, or practices except as required by applicable law.

Reporting Security Concerns

Visitors who identify a potential security vulnerability, unauthorized activity, or misuse involving the RxAutomate website are encouraged to report the concern promptly.

Security-related inquiries may be directed to:

10222139 MANITOBA INC.
Operating as RxAutomate
105-115 Sage Creek Blvd
Winnipeg, Manitoba R3X 0R6
Canada

Email: info@rxautomate.ca

Please include "Website Security Concern" in the email subject line.

We ask that security concerns be reported responsibly without accessing, modifying, or disclosing information without authorization.

06 / Legal Disclaimers, Limitation of Liability, and Governing Law

General Website Disclaimer

The RxAutomate website, operated by 10222139 MANITOBA INC., provides general information about artificial intelligence technologies intended to support pharmacy communications and administrative workflows.

The information presented on this website is provided for general informational and business evaluation purposes.

While we make reasonable efforts to maintain accurate and current information, product descriptions, demonstrations, proposed features, and other website content may change as our technology and business operations evolve.

Website Availability and Warranties

To the extent permitted by applicable law, the RxAutomate website and its informational content are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will be continuously available or free from technical interruptions.

  • Website content will always be complete, accurate, or current.

  • The website will be free from all errors, defects, or security vulnerabilities.

  • Any proposed product feature will become commercially available.

  • Demonstrations will represent the exact functionality of future commercial services.

  • The use of our technology will produce particular operational, financial, or business outcomes.

Nothing in these Terms excludes or restricts warranties, remedies, or statutory rights that cannot lawfully be excluded or restricted.

Limitation of Liability

To the extent permitted by applicable law, 10222139 MANITOBA INC., its directors, officers, employees, and authorized representatives will not be liable for indirect, incidental, special, or consequential losses arising from or relating to the use of, or inability to use, the public RxAutomate website.

This may include losses associated with business interruption, lost business opportunities, or reliance on general website information, to the extent such limitations are enforceable under applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

These limitations relate to the public website and do not determine liability under any separate commercial software, pharmacy services, or data-processing agreements.

No Guarantee of Commercial Services

RxAutomate is currently in pilot development and evaluation.

Website descriptions, demonstrations, and business discussions do not constitute binding commitments regarding product availability, implementation timelines, service performance, regulatory approval, or commercial deployment.

Any future commercial commitments must be established through separate written agreements executed by authorized representatives.

Third-Party Services and External Links

The website may rely on third-party hosting, communications, security, and other technology services.

External websites and independent third-party services may be governed by their own terms and privacy policies.

RxAutomate does not control independent third-party services and is not responsible for their content, availability, or practices except as required by applicable law.

Governing Law

Subject to applicable mandatory law, these Terms of Use are governed by the laws of the Province of Manitoba and the applicable federal laws of Canada.

Any dispute arising from or relating to these Terms will be addressed in accordance with applicable law and any enforceable jurisdictional requirements.

The appropriate forum and dispute-resolution arrangements are subject to final legal review.

Preservation of Legal Rights

Nothing in these Terms is intended to exclude, restrict, or waive rights, remedies, obligations, or liabilities that cannot lawfully be excluded, restricted, or waived.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

07 / Before these terms can take effect

Effective Date

These Terms of Use apply to the public RxAutomate website, operated by 10222139 MANITOBA INC., operating under the RxAutomate brand.

Effective Date: [INSERT DATE OF LEGAL APPROVAL AND PUBLICATION]

Last Updated: [INSERT DATE]

These Terms will become effective upon their approval and publication on the RxAutomate website.

The current version will be available at:

https://rxautomate.ca/terms

Changes to These Terms

RxAutomate may revise or update these Terms periodically to reflect changes in:

  • Website functionality, content, or services.

  • Business operations and organizational requirements.

  • Technology platforms and third-party service providers.

  • Applicable legislation, regulatory guidance, or legal requirements.

  • Product development, demonstrations, and commercial availability.

When these Terms are updated, the "Last Updated" date will be revised.

Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.

Continued Use of the Website

Visitors are encouraged to review these Terms periodically.

Continued use of the website following publication of updated Terms may constitute acceptance of the revised Terms to the extent permitted by applicable law.

Nothing in this provision overrides any notice, consent, or other requirements imposed by applicable legislation.

Privacy Policy

Personal information collected through the RxAutomate website is handled in accordance with our Privacy Policy and applicable Canadian privacy legislation.

Visitors should review the Privacy Policy before submitting business contact information.

Privacy Policy: https://rxautomate.ca/privacy

Privacy-related questions, access requests, correction requests, and other concerns may be directed to info@rxautomate.ca.

Future Commercial Software Agreements

These Terms govern the public RxAutomate website and its business inquiry functions only.

Any future commercial RxAutomate software subscriptions, pharmacy integrations, AI receptionist deployments, or related services may require separate written agreements.

Such agreements may include software subscription terms, service-level commitments, confidentiality obligations, data-processing arrangements, and pharmacy-specific privacy and security requirements.

These Website Terms do not independently authorize the collection or processing of patient information through a pharmacy automation platform.

Contact Information

For questions regarding these Terms of Use, the RxAutomate website, or general business inquiries, please contact:

10222139 MANITOBA INC.
Operating as RxAutomate
105-115 Sage Creek Blvd
Winnipeg, Manitoba R3X 0R6
Canada

Email: info@rxautomate.ca
Website: https://rxautomate.ca

Legal Review and Publication

These Terms have been prepared for the RxAutomate public website and are subject to final legal review.

Before publication, the operating company should verify the accuracy of the information provided, approve the Terms, and establish their effective date.


End of Terms of Use

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