AI-POWERED PHARMACY COMMUNICATIONS
Your Pharmacy. Smarter with AI.
Help your pharmacy manage routine phone inquiries, collect prescription refill requests, and deliver a more consistent customer experience with intelligent AI assistance.
Built for Canadian pharmacies. Currently in pilot development.
RxAutomate / Call workspace
INCOMING PHARMACY CALL
AI receptionist is assisting
Voice assistance • Illustrative preview
AI ASSISTANT
Thank you for calling the pharmacy. How can I help you today?
CALLER: I’d like to request a prescription refill.
Refill request intake
Demo request RX-000 • Awaiting team review
Pharmacy team reviews. No dispensing decision is made by AI.
CONCEPT PREVIEW • SYNTHETIC DATA ONLY
THE OPPORTUNITY
More time for patient care. Less time on repetitive calls.
Every call matters. But questions about opening hours, refill requests, and routine service inquiries can interrupt the work happening at the pharmacy counter.
RxAutomate is being developed to support these everyday conversations—so your team can stay focused on the work that needs a human. Pilot development will help us understand what works in real pharmacy workflows.
INTELLIGENT ASSISTANCE. THOUGHTFULLY CONNECTED.
Built around your pharmacy’s day.
A connected vision for pharmacy communications. Capabilities are in pilot development; availability and scope may evolve.
HOW IT WORKS
AI helps with the routine. Your team stays in control.
01 / CONNECT
Customer contacts pharmacy
A customer calls or uses a supported communication channel to reach your pharmacy.
02 / ASSIST
AI assists with supported requests
The assistant handles routine information and supported intake, and directs requests needing a person to the team.
03 / REVIEW
Pharmacy team reviews and remains in control
Pharmacists retain all clinical and dispensing decisions. AI does not replace professional judgment.
WHY RXAUTOMATE
Thoughtful technology. Human care at the centre.
We’re developing RxAutomate around the realities of Canadian pharmacies—not asking pharmacy teams to work around AI.
Pharmacy-first workflows
Designed around routine pharmacy communications and the people who manage them.
Responsible automation
Clear scope, careful handoffs, and transparent pilot-stage development.
Human clinical oversight
Clinical and dispensing decisions remain with pharmacists, always.
Canadian pharmacy context
A Canadian focus, with workflows to be shaped and evaluated through pilot development.
LET’S SHAPE WHAT’S NEXT
Ready to explore a smarter pharmacy experience?
Start a conversation about your pharmacy’s workflows and our pilot-stage vision.
Business inquiries only. Please do not share patient, prescription, or health information.